Miners - How to Complain

If you want to complain about the way your compensation claim has been handled, you have to follow these steps: -

Step 1

You must first complain to your solicitor.

Step 2

If you are unhappy about the way your solicitor has handled your complaint you can then complain to the Law Society. The Law Society’s contact details are: -

The Law Society
Consumer Complaints Service
Victoria Court
8 Dormer Place
Leamington Spa
Warwickshire
CV32 5AE

Lo-call number: 0845 6086565
Phone: 01926 820082
Fax: 01926 431435
Website: www.lawsociety.org.uk

Step 3

If you are unhappy about the way the Law Society has dealt with your complaint you can then complain to the Legal Services Ombudsman. The Ombudsman is entirely independent of the legal profession and the service is free.

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